{"id":175334,"date":"2015-04-29T01:27:11","date_gmt":"2015-04-29T01:27:11","guid":{"rendered":"https:\/\/www.uph.edu\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/"},"modified":"2015-04-29T01:27:11","modified_gmt":"2015-04-29T01:27:11","slug":"department-hrd-uph-adakan-workshop-service-excellence","status":"publish","type":"post","link":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/","title":{"rendered":"Department HRD UPH Adakan Workshop Service Excellence"},"content":{"rendered":"

Profesionalisme merupakan sebutan yang mengacu pada sikap mental dalam bentuk komitmen dari para anggota suatu profesi untuk senantiasa mewujudkan dan meningkatkan kualitas profesionalnya (Surya, 2007) <\/p>\n

\n\n\n\n
\n\n\n\n
\n
\"\"<\/div>\n
Grooming Workshop, Service Exellence III Universitas Pelita Harapan <\/span><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Profesionalisme merupakan sebutan yang mengacu pada sikap mental dalam bentuk komitmen dari para anggota suatu profesi untuk senantiasa mewujudkan dan meningkatkan kualitas profesionalnya (Surya, 2007). Definisi profesionalisme tersebut sejalan dengan fokus Universitas Pelita Harapan (UPH) yang sangat mengutamakan profesionalisme dalam bekerja. ?Profesionalisme dalam bekerja bagi UPH adalah memberikan pelayanan yang maksimal; pelayanan yang lengkap,? Kata Sucipto Asan, Manager of Recruitment Assessment and Talent Management <\/em>UPH.<\/span><\/p>\n

 <\/p>\n

Oleh karena itu sebagai bentuk kepedulian UPH dalam mendorong para karyawan untuk memberikan pelayanan yang lengkap dan maksimal, Human Resource Department<\/em> UPH mengadakan workshop Service Excellence<\/em>. Workshop ini diselenggarakan dalam tiga tahap, tahap pertama adalah workshop mengenai Service Quality<\/em>, bertujuan untuk memberikan pemahaman yang lengkap tentang dimensi dan kualitas dalam melayani. Tahap kedua adalah workshop tentang pelayanan dalam Handling Complaints<\/em>, dimana karyawan diberikan bekal untuk dapat menangani komplain dengan tepat dan benar. Tahap ketiga dalam service excellence workshop<\/em> adalah Grooming Workshop<\/em>. <\/span><\/p>\n

 <\/p>\n

Grooming Workshop ditujukan untuk melengkapi profesionalitas pelayanan para staff, tidak hanya tingkah laku dan cara bicara, namun juga penampilan, yaitu cara berpakaian dan cara merias wajah. Appearance<\/em> atau penampilan adalah salah satu hal yang sangat penting untuk diperhatikan dalam memberikan pelayanan. ?Karena penampilan merupakan penilaian pertama yang diperhatikan oleh orang lain kepada kita. Seberapa profesional dan siap kita untuk menghadapi customer <\/em>dapat dinilai lewat bagaimana kita menampilkan diri kita dalam hal-hal kecil yang tampak seperti berpakaian, merias wajah, menata rambut, dan sebagainya,? tambah Sucipto.<\/span><\/p>\n

 <\/p>\n

Maka dari itu, Grooming Workshop<\/em> yang diadakan pada 14 April 2015 di MYC Multipurpose room UPH ini bertujuan untuk memfasilitasi karyawan dalam menata appearance<\/em> yang baik dan benar sebagai bagian dari program peningkatan layanan di UPH. Bekerja sama dengan The Body Shop, sebuah perusahaan kosmetik, peserta Grooming Workshop<\/em> yang merupakan perwakilan dari masing-masing Department di UPH, belajar bagaimana cara memberikan treatment<\/em> khusus untuk merawat wajah, bagaimana cara ber-makeup<\/em> yang natural namun tetap terlihat profesional. <\/span><\/p>\n

 <\/p>\n

Diharapkan lewat workshop ini para perwakilan dari masing-masing department dapat menjadi contoh dan teladan dalam hal appearance<\/em> guna menunjang service excellence<\/em> di UPH serta dapat membagikan keterampilan yang sudah diperoleh kepada rekan kerja lain di departemennya.(fc)<\/span><\/p>\n

<\/p>\n

UPH Media Relations<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n","protected":false},"excerpt":{"rendered":"

Profesionalisme merupakan sebutan yang mengacu pada sikap mental dalam bentuk komitmen dari para anggota suatu profesi untuk senantiasa mewujudkan dan meningkatkan kualitas profesionalnya (Surya, 2007)<\/p>\n","protected":false},"author":12,"featured_media":175119,"parent":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[990],"tags":[],"class_list":["post-175334","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-id"],"acf":[],"yoast_head":"\nDepartment HRD UPH Adakan Workshop Service Excellence - UPH | Universitas Pelita Harapan<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Department HRD UPH Adakan Workshop Service Excellence\" \/>\n<meta property=\"og:description\" content=\"Profesionalisme merupakan sebutan yang mengacu pada sikap mental dalam bentuk komitmen dari para anggota suatu profesi untuk senantiasa mewujudkan dan meningkatkan kualitas profesionalnya (Surya, 2007)\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/\" \/>\n<meta property=\"og:site_name\" content=\"UPH | Universitas Pelita Harapan\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/UPHImpactlives\" \/>\n<meta property=\"article:published_time\" content=\"2015-04-29T01:27:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.uph.edu\/wp-content\/uploads\/2025\/05\/default-universitas-pelita-harapan.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Contact Us\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@contact.us@uph.edu\" \/>\n<meta name=\"twitter:site\" content=\"@uphimpactslives\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Contact Us\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 menit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/\"},\"author\":{\"name\":\"Contact Us\",\"@id\":\"https:\/\/www.uph.edu\/#\/schema\/person\/78791daa4a3a0cdc6d18bba12468d141\"},\"headline\":\"Department HRD UPH Adakan Workshop Service Excellence\",\"datePublished\":\"2015-04-29T01:27:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/\"},\"wordCount\":386,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.uph.edu\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#primaryimage\"},\"thumbnailUrl\":\"\",\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"id-ID\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/\",\"url\":\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/\",\"name\":\"Department HRD UPH Adakan Workshop Service Excellence - UPH | Universitas Pelita Harapan\",\"isPartOf\":{\"@id\":\"https:\/\/www.uph.edu\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2015-04-29T01:27:11+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#breadcrumb\"},\"inLanguage\":\"id-ID\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"id-ID\",\"@id\":\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.uph.edu\/id\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Department HRD UPH Adakan Workshop Service Excellence\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.uph.edu\/#website\",\"url\":\"https:\/\/www.uph.edu\/\",\"name\":\"Universitas Pelita Harapan\",\"description\":\"True Knowledge, Faith in Christ, Godly Character\",\"publisher\":{\"@id\":\"https:\/\/www.uph.edu\/#organization\"},\"alternateName\":\"UPH\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.uph.edu\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"id-ID\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.uph.edu\/#organization\",\"name\":\"Universitas Pelita Harapan\",\"alternateName\":\"UPH\",\"url\":\"https:\/\/www.uph.edu\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"id-ID\",\"@id\":\"https:\/\/www.uph.edu\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.uph.edu\/wp-content\/uploads\/2023\/10\/cropped-uph-universitas-pelita-harapan-logo.png\",\"contentUrl\":\"https:\/\/www.uph.edu\/wp-content\/uploads\/2023\/10\/cropped-uph-universitas-pelita-harapan-logo.png\",\"width\":512,\"height\":512,\"caption\":\"Universitas Pelita Harapan\"},\"image\":{\"@id\":\"https:\/\/www.uph.edu\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/UPHImpactlives\",\"https:\/\/x.com\/uphimpactslives\",\"https:\/\/www.instagram.com\/uphimpactslives\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.uph.edu\/#\/schema\/person\/78791daa4a3a0cdc6d18bba12468d141\",\"name\":\"Contact Us\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"id-ID\",\"@id\":\"https:\/\/www.uph.edu\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/f1fd28aff0ae061b91acd850f3ac9ecd?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/f1fd28aff0ae061b91acd850f3ac9ecd?s=96&d=mm&r=g\",\"caption\":\"Contact Us\"},\"sameAs\":[\"http:\/\/uph.edu\",\"https:\/\/x.com\/contact.us@uph.edu\"],\"url\":\"https:\/\/www.uph.edu\/id\/author\/contactus\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Department HRD UPH Adakan Workshop Service Excellence - UPH | Universitas Pelita Harapan","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/","og_locale":"id_ID","og_type":"article","og_title":"Department HRD UPH Adakan Workshop Service Excellence","og_description":"Profesionalisme merupakan sebutan yang mengacu pada sikap mental dalam bentuk komitmen dari para anggota suatu profesi untuk senantiasa mewujudkan dan meningkatkan kualitas profesionalnya (Surya, 2007)","og_url":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/","og_site_name":"UPH | Universitas Pelita Harapan","article_publisher":"https:\/\/www.facebook.com\/UPHImpactlives","article_published_time":"2015-04-29T01:27:11+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.uph.edu\/wp-content\/uploads\/2025\/05\/default-universitas-pelita-harapan.jpg","type":"image\/jpeg"}],"author":"Contact Us","twitter_card":"summary_large_image","twitter_creator":"@contact.us@uph.edu","twitter_site":"@uphimpactslives","twitter_misc":{"Written by":"Contact Us","Est. reading time":"2 menit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#article","isPartOf":{"@id":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/"},"author":{"name":"Contact Us","@id":"https:\/\/www.uph.edu\/#\/schema\/person\/78791daa4a3a0cdc6d18bba12468d141"},"headline":"Department HRD UPH Adakan Workshop Service Excellence","datePublished":"2015-04-29T01:27:11+00:00","mainEntityOfPage":{"@id":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/"},"wordCount":386,"commentCount":0,"publisher":{"@id":"https:\/\/www.uph.edu\/#organization"},"image":{"@id":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#primaryimage"},"thumbnailUrl":"","articleSection":["Uncategorized"],"inLanguage":"id-ID","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/","url":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/","name":"Department HRD UPH Adakan Workshop Service Excellence - UPH | Universitas Pelita Harapan","isPartOf":{"@id":"https:\/\/www.uph.edu\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#primaryimage"},"image":{"@id":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#primaryimage"},"thumbnailUrl":"","datePublished":"2015-04-29T01:27:11+00:00","breadcrumb":{"@id":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#breadcrumb"},"inLanguage":"id-ID","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/"]}]},{"@type":"ImageObject","inLanguage":"id-ID","@id":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"https:\/\/www.uph.edu\/id\/2015\/04\/29\/department-hrd-uph-adakan-workshop-service-excellence\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.uph.edu\/id\/"},{"@type":"ListItem","position":2,"name":"Department HRD UPH Adakan Workshop Service Excellence"}]},{"@type":"WebSite","@id":"https:\/\/www.uph.edu\/#website","url":"https:\/\/www.uph.edu\/","name":"Universitas Pelita Harapan","description":"True Knowledge, Faith in Christ, Godly Character","publisher":{"@id":"https:\/\/www.uph.edu\/#organization"},"alternateName":"UPH","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.uph.edu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"id-ID"},{"@type":"Organization","@id":"https:\/\/www.uph.edu\/#organization","name":"Universitas Pelita Harapan","alternateName":"UPH","url":"https:\/\/www.uph.edu\/","logo":{"@type":"ImageObject","inLanguage":"id-ID","@id":"https:\/\/www.uph.edu\/#\/schema\/logo\/image\/","url":"https:\/\/www.uph.edu\/wp-content\/uploads\/2023\/10\/cropped-uph-universitas-pelita-harapan-logo.png","contentUrl":"https:\/\/www.uph.edu\/wp-content\/uploads\/2023\/10\/cropped-uph-universitas-pelita-harapan-logo.png","width":512,"height":512,"caption":"Universitas Pelita Harapan"},"image":{"@id":"https:\/\/www.uph.edu\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/UPHImpactlives","https:\/\/x.com\/uphimpactslives","https:\/\/www.instagram.com\/uphimpactslives\/"]},{"@type":"Person","@id":"https:\/\/www.uph.edu\/#\/schema\/person\/78791daa4a3a0cdc6d18bba12468d141","name":"Contact Us","image":{"@type":"ImageObject","inLanguage":"id-ID","@id":"https:\/\/www.uph.edu\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/f1fd28aff0ae061b91acd850f3ac9ecd?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/f1fd28aff0ae061b91acd850f3ac9ecd?s=96&d=mm&r=g","caption":"Contact Us"},"sameAs":["http:\/\/uph.edu","https:\/\/x.com\/contact.us@uph.edu"],"url":"https:\/\/www.uph.edu\/id\/author\/contactus\/"}]}},"_links":{"self":[{"href":"https:\/\/www.uph.edu\/id\/wp-json\/wp\/v2\/posts\/175334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uph.edu\/id\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uph.edu\/id\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uph.edu\/id\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uph.edu\/id\/wp-json\/wp\/v2\/comments?post=175334"}],"version-history":[{"count":0,"href":"https:\/\/www.uph.edu\/id\/wp-json\/wp\/v2\/posts\/175334\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uph.edu\/id\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.uph.edu\/id\/wp-json\/wp\/v2\/media?parent=175334"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uph.edu\/id\/wp-json\/wp\/v2\/categories?post=175334"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uph.edu\/id\/wp-json\/wp\/v2\/tags?post=175334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}