{"id":176475,"date":"2011-12-08T00:00:00","date_gmt":"2011-12-08T00:00:00","guid":{"rendered":"https:\/\/www.uph.edu\/2011\/12\/08\/service-with-a-heart-id\/"},"modified":"2011-12-08T00:00:00","modified_gmt":"2011-12-08T00:00:00","slug":"service-with-a-heart-id","status":"publish","type":"post","link":"https:\/\/www.uph.edu\/id\/2011\/12\/08\/service-with-a-heart-id\/","title":{"rendered":"Pelayanan dengan Hati"},"content":{"rendered":"<p>Pelayanan menjadi sangat penting di masa sekarang. Sebuah produk yang bagus tak akan menjual tanpa adanya pelayanan yang sempurna. Dan lagi, pelayanan yang sempurna akan menambah nilai produk itu sendiri. <\/p>\n<table style=\"width: 745px;\" border=\"0\" cellspacing=\"2\" cellpadding=\"2\">\n<tbody>\n<tr>\n<td><img decoding=\"async\" class=\" size-full wp-image-104\" src=\"https:\/\/olduph.verken.id\/wp-content\/uploads\/2011\/12\/images_news_2011_12_service1.jpg\" alt=\"\" width=\"350\" height=\"233\" \/><\/td>\n<td><img decoding=\"async\" class=\" size-full wp-image-105\" src=\"https:\/\/olduph.verken.id\/wp-content\/uploads\/2011\/12\/images_news_2011_12_service2.jpg\" alt=\"\" width=\"350\" height=\"233\" \/><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-size: 8pt;\">Pembicara Noni S.A. Purnomo, Wakil Presiden Pengembangan Bisnis Blue Bird Group.<\/span><\/td>\n<td><span style=\"font-size: 8pt;\">Alex Mulya menjelaskan pentingnya pelayanan yang sempurna dan dampaknya terhadap produk.<br \/><\/span><\/td>\n<\/tr>\n<tr>\n<td>&nbsp;<\/td>\n<td>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\">\n<p>Pelayanan menjadi sangat penting di masa sekarang. Sebuah produk yang bagus tak akan menjual tanpa adanya pelayanan yang sempurna. Dan lagi, pelayanan yang sempurna akan menambah nilai produk itu sendiri. ?Seiring dengan kita memasuki era kesempurnaan, pelayanan menjadi semakin penting,? kata Alex Mulya, CEO Axia pada forum bisnis keempat yang diadakan di UPH Graduate Campus, Rabu, 7 Desember, 2011.<\/p>\n<p> Seperti biasa, acara terdiri dari klinik bisnis dan seminar. Kali ini, dengan judul ?Pelayanan dengan Hati,? menampilkan pembicara Noni S.A. Purnomo, Wakil Presiden Pengembangan Bisnis Blue Bird Group. Berfokus pada tema acara, Alex Mulya yang memimpin sesi klinik menyebutkan delapan elemen untuk kesempurnaan pelayanan. Elemen yang termasuk di antaranya adalah aspek pemasaran, operasi, keuangan dan sumber daya manusia.<\/p>\n<p> ?Orang-orang telah meningkatkan daya beli mereka dan karena itulah pelayanan menjadi penting,?tambahnya. Noni, di sesi seminar, menjelaskan untuk dapat memberikan pelayanan yang sempurna kepada pelanggan luar, perusahaan harus menyenangkan pelanggan dalam terlebih dahulu, pelanggan tersebut adalah para pegawai. Pegawai nantinya akan memberikan pelayanan yang baik pula terhadap pelanggan luar.<\/p>\n<p> <span>?Ada tiga elemen dari pelayanan yang sempurna; produk, proses, and orang-orang,? jelas Noni. Dengan mempertimbangkan ketiga elemen ini, perusahaan akan memberikan pelayanan yang terbaik bagi kliennya. <\/span>(dee)<\/p>\n<p>UPH Media Relations<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Pelayanan menjadi sangat penting di masa sekarang. Sebuah produk yang bagus tak akan menjual tanpa adanya pelayanan yang sempurna. Dan lagi, pelayanan yang sempurna akan menambah nilai produk itu sendiri.<\/p>\n","protected":false},"author":12,"featured_media":156653,"parent":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[990],"tags":[],"class_list":["post-176475","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-id"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pelayanan dengan Hati - UPH | Universitas Pelita Harapan<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.uph.edu\/id\/2011\/12\/08\/service-with-a-heart-id\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pelayanan dengan Hati\" \/>\n<meta property=\"og:description\" content=\"Pelayanan menjadi sangat penting di masa sekarang. 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