Hospitality Management

Hospitality Management.

Our Hospitality Management program offers a comprehensive curriculum that covers Global Trends, Business Strategy, Operational Leadership & Teamwork Skills in addition to Basic Managerial Skills. Students gain not only in-depth academic knowledge of the industry, but also practical skills and awareness of its global trends. A compulsory Internship program is integrated into the 6 th semester, placing students with reputable partners in both national and international hotel industries to ensure that our students also gain the practical experience of implementing their knowledge and skills, thus as graduates they will be true leaders in the ever-growing hospitality industry.

info for faculty

Graduate Profile.

A graduate who is :

  • Able to plan, organize, develop and evaluate programs and staff management in a variety of sectors in the hospitality and tourism industry.
  • Able to execute all business functions on the operational level to actualize the business ideas related to tourism and its resources.
  • Able to identify and analyze problems in the organizational management in the tourism industry, and give effective solutions/alternatives by applying entrepreneurial principles based on wisdom and local tourism potentials.

What Will I Study.

You will learn things related to hospitality management, such as:

  • How to serve food professionally
  • Hospitality financial management
  • Provide room service to hotel guests
  • Planning the development of hotel facilities
  • How to open a business in the hospitality sector
  • How to process food, drinks, and cakes

*For course details, you can see on curriculum

What Will I Become.

Here are several career choices & prospective jobs for Hospitality Management graduates:

  • Food and beverage industry manager
  • Event organizer
  • Wedding organizer
  • Room sales manager
  • Employee in industrial sectors such as: hospitality industry and cruise ship
  • Entrepreneur

It All Begins Here.

  • Saya yakin berada di bidang yang tepat, dan menjadi lulusan UPH adalah kebanggan tersendiri. Terlebih karena UPH memiliki nilai kekristenan yang kuat dan ini yang selalu jadi prinsip saya.

    Edwin lau

    Hospitality Management 2004 - Professional Chef & Culinary Consultant

  • UPH membuat saya nyaman belajar. Apalagi dari kecil saya hobi masak, jadi talenta saya bisa dikembangkan di sini. Selanjutnya tinggal mengasah talenta itu menjadi kunci sukses.

    Mellisa Sugianto

    Hospitality Management 2004 - Founder Nanny's Pavillon

Study Plan.

1st Semester
Courses Credits
Pancasila 2
Bahasa Inggris 2
Kecakapan Akademik 0
Pengolahan Makanan Dasar 4
Pengolahan Kue Dasar 4
Bahasa Inggris Komunikasi 2
Pengantar Pariwisata dan Hospitality 2
Etiket dan Protokol 2
Dasar - Dasar Manajemen 2
2nd Semester
Courses Credits
Pendidikan Agama Kristen / Pendidikan Agama-agama Dunia 4
Logika Terapan 2
Kesehatan dan Kebugaran 0
Pengolahan Makanan Lanjut 4
Pengolahan Kue Lanjut 4
Prosedur Kantor Depan Hotel dan Fidelio 4
Dasar - Dasar Akuntansi Hospitalitas 2
3rd Semester
Courses Credits
Pendidikan Kewarganegaraan 2
Bahasa Indonesia 2
Manajemen Akuntansi Hospitality 2
Statistik Pariwisata 2
4th Semester
Courses Credits
Wawasan Dunia Kristen 1 / Filsafat Ilmu Pengetahuan 4
Operasional Tata Hidangan Makanan 4
Manajemen Kantor Depan Hotel 2
Prosedur Tata Graha dan Binatu 2
Bahasa Perancis / Bahasa Jepang 3
Bahasa Mandarin 1 2
Metodologi Riset 3
5th Semester
Courses Credits
Wawasan Dunia Kristen 2 / Etika 4
Operasional Tata Hidangan Minuman 4
Manajemen Tata Graha dan Binatu 2
Bahasa Inggris Profesi 2
Dasar - Dasar Pemasaran Hotel 2
Bahasa Mandarin 2 2
Manajemen SDM 2
6th Semester
Courses Credits
Desain Perencanaan dan Pengembangan Fasilitas Hotel 2
Manajemen Makanan dan Minuman 2
Etika Profesi 2
Perilaku Organisasi 2
7th Semester
Courses Credits
Praktik Kerja Lapangan 12
8th Semester
Courses Credits
Pengantar Estetika dan Seni 2
Kewirausahaan Hospitality 3
Manajemen Event 3
Manajemen Pengawasan dan Pengendalian Biaya 2
Manajemen Jasa 2
Perencanaan Pengembangan Pariwisata Berkelanjutan 2
e-Marketing in Service Management 3
Manajemen Hotel 2
9th Semester
Courses Credits
Wawasan Dunia Kristen 3 / Sejarah Pemikiran 4
Manajemen Investasi dan Studi Kelayakan Bisnis 3
Manajemen Strategik 2
10th Semester
Courses Credits
Proyek Akhir 8
Wawasan Dunia
Courses Credits
Pendidikan Agama Kristen / Pendidikan Agama Dunia
Logika Terapan / Critical Thinking
Wawasan Dunia Kristen 1 / Filsafat Ilmu
Wawasan Dunia Kristen 2 / Etika
Wawasan Dunia Kristen 3 / Sejarah Pemikiran
Pengenalan Diri
Courses Credits
Pendidikan Kewarganegaraan
Pancasila
Pengantar Ilmu Alam
Bahasa Indonesia / BIPA
General English
Kecakapan Akademik
Kesehatan dan Kebugaran
Study Fee
Total Study Fee Rp230.765.000

*) The price covers all tuition fee during normal study period according to valid curriculum

for detail, download here

Our Facilities.

LECTURERS.

Dr. Diena Mutiara Lemy, A.Par., M.M.

Dean of School of Tourism & Head of Master of Tourism

Diena Mutiara Lemy, has started her academic career with UPH since 1997 as the Deputy Head of Travel Industry Management. She then becomes the Head of Travel Industry Management Dept. from 2000 – 2004 and The Head of Hospitality Management Dept. from 2005 – June 2012. She received her Diploma IV from Sekolah Tinggi Pariwisata (STP) Bandung, majoring in Tourism Management. Her Master Degree is obtained from Pelita Harapan University, and in 2010 she obtained her Doctoral Degree from Trisakti University, majoring in Service Management. As a tourism and hospitality management lecturer, she is also active in several activities conducted by The Ministry of Tourism and Creative Economy. Today she holds the position of Secretary General of The Association of Indonesia Tourism Higher Education (Hildiktipari – Himpunan Lembaga Pendidikan Tinggi Pariwisata Indonesia).

Dr. Amelda Pramezwary, A.Par., M.M.

Head of Hotel Management

She earned her Bachelor of Tourism Applied Science in Hotel Administration from Sekolah Tinggi Pariwisata Bandung, her Master of Management in Marketing from UPH, and her Doctor in Service Management from Faculty of Economics at Universitas Trisakti. For the past 11 years, she is actively involved as one of the national assessors for the Board of National Accreditation for Higher Education (BAN-PT) and actively takes part in helping the Ministry of Tourism of the Republic of Indonesia, been working on various projects related to the national sustainable tourism development since 2010.

Jimmy Muller Hasoloang Situmorang, A.Md.Par., B.Sc., M.B.A.

Acting Deputy of Hospitality Management

Dr. Theodosia C. Nathalia, S.ST., M.M.

Drs. Demson R.H. Goeltom., M.Pd.

Juliana, M.M.

V. Nonot Yuliantoro, S.Sos., M.M.

Sandra Maleachi, S.Pd., M.A.

Vasco A.H. Goeltom, S.ST., M.M.

Wulanmeiaya Wowor, S.E., M.M.

Themmy Noval, S.E., M.Par.

Ir. Ira B. Hubner, M.T.

Kevin Gustian Yulius, S.Tr.Par, M.Par.

Angel Swastika Sunata, S.Tr.Par.

Gregorius I Nyoman Pandan Busana

LECTURERS.

Dr. Diena Mutiara Lemy,
A.Par., M.M., CHE.

Dean of School of Tourism
DR. Diena Mutiara Lemy, A.PAR., M.M., CHE. is the Dean of School of Hospitality and Tourism. She teaches Trend and Tourist Behaviour,Introduction to Tourism Knowledge and Hospitality,Marketing for Tourism and Hospitality,Collaboration, Technology, and Experiences,Service Management for Hospitality and Tourism,Planning and Development, and Sustainable Tourism courses. Her areas of interest sustainable tourism, and tourism trend. She earned her Diploma IV from Sekolah Tinggi Pariwisata (STP) Bandung, Master Degree from Universitas Pelita Harapan, and Doctoral Degree majoring in Service Management from Trisakti University. She is also Secretary General of The Association of Indonesia Tourism Higher Education (Hildiktipari, Himpunan Lembaga Pendidikan Tinggi Pariwisata Indonesia).

Journal Publications:
  • Green Village Destination" Development Strategy Based On Ecgo Bike In Pelaga District Petang Badung Bali Indonesia
  • The Role of Spiritual Capital in the Hospitality Industry Destination Loyalty Towards Bali
see other publications (click here)

Dr. Amelda Pramezwary,
A.Par., M.M.

Head of Hospitality Management
DR. Amelda Pramezwary, A.PAR., M.M. is the head of Hospitality Management Study Program. She teachesEtiquette and Protocol, Service Management for Hospitality and Tourism, Hotel Facility Design, Planning and Development, Planning and Development, and Sustainable Tourism courses. Her areas of sustainable gastronomy, service management, and sustainable tourism. She earned her Bachelor’s Degree in Tourism Applied Science in Hotel Administration from Sekolah Tinggi Pariwisata Bandung, Master of Management Marketing from Universitas Pelita Harapan, and Doctor in Service Management from Faculty of Economics at Trisakti University. She is also a National Assessor of the Board of National Accreditaion for Higher Education (BAN-PT), and actively takes part in helping the Ministry of Tourism of the Republic of Indonesia, working on various projects related to the national sustainable tourism development since 2010.

Journal Publications:
  • Tourism Development in Indonesia
  • The Role of Spiritual Capital in the Hospitality Industry
  • How sustainable is our destination? A snap-shot from the First Indonesia Sustainable Tourism Destination Award
see other publications (click here)

Jimmy Muller Hasoloang Situmorang,
A.Md.Par., B.Sc., M.B.A.

Acting Deputy of Hospitality Management
Jimmy Muller Hasoloan Situmorang, A.MD. PAR., B.SC., M.B.A. is the Deputy of Hospitality Management Study Program. He teachesFood and Beverage I, Food and Beverage II, Hotel Management, Cost Control, and Food and Beverage Management courses. His areas of interest include food and beverage, F&B service, coffee art, gastronomy, and hospitality trends. He earned his Amd. Par of Hotel and Restaurant from Trisakti School of Tourism, B.Sc. of Hotel & Restaurant Management and MBA of Hospitality Management from Johnson and Wales University.

Journal Publications:
  • PERBANDINGAN ANTARA TAMU HOTEL INDONESIA GENERASI X DAN Y TERHADAP NIAT KESETIAAN LUMINOR HOTEL PECENONGAN DI JAKARTA
  • PELATIHAN PEMBUATAN SALAD SAYUR HIDROPONIK DAN CARA PEMASARAN YANG TEPAT DALAM E-COMMERCE
see other publications (click here)

Deandra A. Pakasi,
S.TR.PAR.

Lecturer
Deandra A. Pakasi, S.TR.PAR. is a Lecturer of Hospitality Management Study Program. He teaches F&B Service, and Housekeeping courses. His areas of interest include F&B service, food production, and coffee art. He earned his Diploma IV (S.ST.Par) in Hospitality Management from Universitas Pelita Harapan.

Drs. Demson R.H. Goeltom.,
M.Pd.

Lecturer
Drs. Demson R.H. Goeltom., M.Pd. is a Lecturer of Hospitality Management Study Program. He teaches Hotel Management, Hotel Marketing, Introduction to Hospitality and Tourism, and Design & Planning Hotel courses. His areas of interest include hospitality trends, sustainable tourism, and entrepreneurship. He earned his Master of Education from UPI, and the title Doktorandus from STIA Bandung.

Febryola Indra,
S.TR.PAR.

Lecturer
Febryola Indra, S.TR.PAR., M.PAR is a Lecturer of Hospitality Management Study Program. She teaches Basic Bread and Pastry Processing, Advanced Bread and Pastry Processing, Basic Food Processing, Advanced Food Processing, and Hotel Front Office Counter courses. Her areas of interest include culinary art and patisserie, food production management, and skincare and beauty. She earned her Diploma IV (S.Tr.Par.) Hospitality Management and Master of Tourism (M.Par) from Universitas Pelita Harapan.

Awards:
  • Silver Medal Award of Junior Asian Chef Challenge - The 11th Indonesian Salon Culinaire
  • Silver Medal Award of Jajanan Pasar Challenge - The 3rd Lacuisine Competition

Holly Felisa,
S.TR.PAR.

Lecturer
Holly Felisa, S.TR.PAR. is a Lecturer of Hospitality Management Study Program. She teaches Basic Bread and Pastry Processing, Advanced Bread and Pastry Processing, and Housekeeping and Laundry courses. Her areas of interest include culinary art and patisserie, food production management, and gastronomy. She earned her Diploma IV (S.Tr.Par) Hospitality Management from Universitas Pelita Harapan.

Ir. Ira B. Hubner,
M.T.

Lecturer
IR. Ira B. Hubner, M.T. is a Lecturer of Hospitality Management Study Program. She teaches Introduction to Tourism and Hospitality, Etiquette and Protocol, Event Management, Entrepreneurship and Innovation, Sustainable Tourism Planning and Development, and Professinoal Ethics for Hospitality courses. Her areas of interest include sustainable tourism development, community based tourism, entrepreneurship, and event planning and management. She earned her title Sarjana (Ir.) Perencanaan Wilayah dan Kota and the Magister Teknik (M.T.) Studi Pembangunan (Pariwisata) from Institut Teknologi Bandung.

Journal Publications:
  • Analisis Penerapan Standar Keamanan Makanan HACCP di Katering Event ICE BSD
    Jurnal Skylandsea, 2019
  • Ease Of Use Dan Trust Terhadap Purchase Intention Melalui Customer Satisfaction Pada Situs Web Tokopedia
    Jurnal Ecodemica,2020
  • Pemanfaatan Bubuk Daun Kelor (Moringa Oleifera) Sebagai Substitusi Tepung Terigu dalam Pembuatan Lidah Kucing
    Jurnal Hospar, 2020

Juliana,
M.M.

Lecturer
Juliana, S.E., M.M. is a Lecturer of Hospitality Management Study Program. She teaches Human Resources Management, Organizational Behaviour, Principles of Management, Principles of Marketing, Entrepreneurship, Service Management, and Etiquette and Protocol courses. Her areas of interest include marketing tourism, consumer behaviour, human resource management, and service management. She has a Bachelor of Economics in Marketing, and Master of Management in Marketing (M.M). She is also a member of Kodepena, and Adpertisi Dosen.

Journal Publications:
  • Green Perceived Risk, Green Viral Communication, Green Perceived Value Against Green Purchase Intention Through Green Satisfaction
    Journal Industrial Engineering & Management Research, 2020
  • Pengaruh Inovasi Dan Pengambilan Risiko Terhadap Perkembangan Wirausaha Muda Dalam Bidang Kuliner Di Wilayah Binong Tangerang
    Jurnal Khasanah Ilmu,2019
  • Ease Of Use Dan Trust Terhadap Purchase Intention Melalui Customer Satisfaction Pada Situs Web Tokopedia
    Jurnal Ecodemica,2020
see other publications (click here)

Julita Then,
S.PAR., M.PAR.

Lecturer
Julita Then, S.PAR., M.PAR. is a Lecturer of Hospitality Management Study Program. She teaches Introduction to Tourism and Hospitality, Sustainable Tourism Planning and Development, Event Management, and Service Management courses. She earned her Bachelor of Tourism in the field of Tourism Destination from Universitas Pancasila, and Master of Tourism in Tourism Marketing from Sekolah Tinggi Pariwisata Trisakti.

Awards:
  • Lulusan Berprestasi Terbaik dan Berprestasi Kemahasiswaan Universitas Pancasila sebagai Presenter pada APaCHRIE Youth Conference / Konferensi Ilmiah untuk Mahasiswa Pariwisata se-Asia Pasifik di Taylor University, Selangor, Malaysia, 2014 - Summa Cum Laude S1 - Summa Cum Laude S2

Kevin Gustian Yulius,
S.Tr.Par, M.Par.

Lecturer
Kevin Gustian Yulius, S.TR.PAR, M.PAR. is a Lecturer of Hospitality Management Study Program. He teaches Front Office, F&B Service, Human Resources Management, and Organizational Behaviour courses. His areas of interest include. He earned his Diploma IV (S.Tr.Par) in Hotel Management and Master of Tourism in Human Resources from Trisakti University.

Awards:
  • Best Presenter on Session in “International E-Conference KPIN2020”
    2020
Journal Publications:
  • PENGARUH PELAKSANAAN PROGRAM PELATIHAN KERJA DAN PENGEMBANGAN KARIR TERHADAP KINERJA PEGAWAI DI HOTEL FAIRMONT SANUR BEACH BALI BAGIAN ROOM DIVISION
    Jurnal Ilmiah Pariwisata STP Trisakti, 2019
see other publications (click here)

Kezia Christine,
S.TR.PAR.

Lecturer
Kezia Christine, S.TR.PAR. is a Lecturer of Hospitality Management Study Program. She teaches Front Office Management, and Housekeeping and Laundry Procedure (Practice) courses. Her areas of interest include e-marketing public relation, and social media content creation. She earned her Diploma IV (S.ST.Par) in Hospitality Management from Universitas Pelita Harapan.

Awards:
  • Magna Cum Laude (S1)

Lice Sari,
A.Md., B.As., M.B.A.

Lecturer
Lice Sari, A.Md., B.As., M.B.A. is a Lecturer of Hospitality Management Study Program. She teaches Basic Bread and Pastry Processing, Advanced Bread and Pastry Processing, Strategic Management, and Service Management courses. Her areas of interest include pastry, cake decoration, gastronomy, and hospitality trends. She earned her Diploma III in Hotel Management from Akademi Pariwisata Pelita Harapan, Bachelor of Applied Science in Hospitality Administration and Global MBA with graduate certificate in Operations Management from Southern New Hampshite University.

DR. Meitolo Hulu,
S.ST., M.M.

Lecturer
DR. Meitolo Hulu, S.ST. M.M. is a Lecturer of Hospitality Management Study Program. He teaches Research Methodology, Housekeeping and Laundry Procedure, and Housekeeping and Laundry Management courses. His areas of interest include sustainable tourism development, and community based tourism. He earned his title of Doktor Kajian Pariwisata from UGM. He is also an Assessor of Kompetisi BNSP (Badan Nasional Sertifikasi Profesi) in the field of Tourism.

V. Nonot Yuliantoro,
S.Sos., M.M.

Lecturer
V. Nonot Yuliantoro, S.SOS., M.M. is a Lecturer of Hospitality Management Study Program. He teaches Food and Beverage I & II, Hotel Management, Cost Control, and Food and Beverage Management courses. His areas of interest include food and beverage, F&B service, coffee art, gastronomy, and hospitality trends. He earned his title Sarjana Sosial from STIA Bagasasi, and Master of Management from Universitas Pelita Harapan. He is also member of IFBEC.

Journal Publications:
  • Repurchase intention and word of mouth factors in the millennial generation against various brands of Boba drinks during the Covid 19 pandemic
  • Penggunaan Buah Mangga Guna Menggantikan Mayonaise Dalam Pembuatan Thousand Island Dressing
  • The Effect of Work Motivation, Work Environment, Work Discipline on Employee Satisfaction and Public Health Center Performance
see other publications (click here)

Rosianna Sianipar,
S.ST.PAR., M.M.

Lecturer
Rosianna Sianipar, S.ST.PAR., M.M. is a Lecturer of Hospitality Management Study Program. She teaches Service Management, Hotel Management, Hygiene Sanitation and Security, and Housekeeping Management and Binatu (Theory and Practice) courses. She earned her Bachelor in Hospitality from Sekolah Tinggi Pariwisata Trisakti, and Master Degree in Education field.

Rudy Pramono

Lecturer
Rudy Pramono is a Lecturer of Hospitality Management Study Program. He teaches Research Methodology, Statistics, and Entrepreneurship courses. His areas of interest include spiritual capital and hospitality. He earned his Doctor’s Degree in Sociology from Universitas Indonesia. He is also a Certified Research Reviewer.

see publications (click here)

Samuel Musa Liha,
S.TR.PAR.

Lecturer
Samuel Musa Liha, S.TR.PAR. is a Lecturer of Hospitality Management Study Program. He teaches Basic Food Processing course. His areas of interest include wedding organizer, entertainment, mixologist, and food and beverage service. He earned his Diploma IV (S.ST.Par) in Hospitality Management from Universitas Pelita Harapan.

Sandra Maleachi,
S.Pd., M.A.

Lecturer
Sandra Maleachi, S.PD., M.A. is a Lecturer of Hospitality Management Study Program. She teaches English for Communication, Professional English, Etiquette and Protocol, Entrepreneurship in Hospitality, and Professional Ethics for Hospitality. Her areas of interest include entrepreneurship, training and development, English for specific purpose, and social media. She earned her Bachelor of Education from Fakultas Keguruan dan Pendidikan, Universitas Kristen Satya Wacana in Salatiga, and Master of Arts (M.A.) in International Relations from Faculty of Social Science, University of New South Wales. She is also a member of HMPPI (Himpunan Manajer Pelatihan Perhotelan Indonesia).

Journal Publications:
  • Pelatihan Pembuatan Salad Sayur Hidroponik dan Cara Pemasaran yang Tepat dalam E-Commerce, Jurnal Abdimas BSI: Jurnal Pengabdian kepada Masyarakat 3 (2), 208-216, 2020
  • Pelatihan Pembuatan Makanan Penutup Berupa Lava Cake dan Churros dengan Teh Hitam Kepada Ibu-Ibu KOREM 052/Wijayakrama Karawaci, Prosiding Konferensi Nasional Pengabdian kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR), Vol. 2, 1552-1560, 2019
see other publications (click here)

Dr. Theodosia C. Nathalia,
S.ST., M.M.

Lecturer
DR. Theodosia C. Nathalia, S.ST., M.M. is a Lecturer of Hospitality Management Study Program. She teaches Sustainable Tourism, Trend and Tourist Behaviour, Strategic Management, Front Office Behaviour, Front Office Management, Housekeeping Procedure, Housekeeping Management, Event Management, and Design Planning courses. Her areas of interest include service management, hotel management, and sustainable tourism. She earned her Diploma IV (S.ST.Par) in Hotel Management from STP Trisakti, Master Management (M.M) from Universitas Pelita Harapan, and Doctoral Degree majoring in Service Management from Trisakti University.

Journal Publications:
  • Tourism and Original Local Government Revenue in Indonesia Tourism Provinces: The Java Island Experience
  • Sustainable Tourism Development (The Perspective of the Tourism Stakeholders in Biak Numfor, Papua, Indonesia)
  • Pemahaman Konsep Hospitality Pada Pelaku Pariwisata di Kabupaten Berau
see other publications (click here)

Vasco A.H. Goeltom,
S.ST., M.M.

Lecturer
Vasco A.H. Goeltom, S.ST., M.M. is a Lecturer of Hospitality Management Study Program. He teaches Food and Beverage I & II, Hotel Management, Cost Control, and Food and Beverage Management courses. His areas of interest include food and beverage, F&B service, coffee art, gastronomy, and hospitality trends. He earned his Degree in Applied Hospitality from Sekolah Tinggi Pariwisata Bandung, and Master of Management from Universitas Pelita Harapan.

Journal Publications:
  • The Effect of Service Quality and Value of Five-Star Hotel Services on Behavioral Intentions with the Role of Consumer Satisfaction as Mediator
  • The influence of intrinsic, extrinsic, and consumer attitudes towards intention to stay at a Budget
  • The Challenges of Expansion, Ethnicity and Religion toward Tourism Development in Indonesia
see other publications (click here)

Vriandi Hapsara,
S.TR.PAR.

Lecturer
Vriandi Hapsara, S.TR.PAR. is a Lecturer of Hospitality Management Study Program. He teaches Basic Food Processing course. His areas of interest include culinary art, food waste management, and food production management. He earned his Diploma IV (S.ST.Par) in Hospitality Management from Universitas Pelita Harapan.

Awards:
  • Silver Medal Award of Junior Asian Chef Challenge - The 11th Indonesian Salon Culinaire
  • Juara 2 Cooking Competition - Hospitour GREAT 2017
  • Juara 2 Live Cooking Competition - Bernardi Challenge

Wulanmeiaya Wowor,
S.E., M.M.

Lecturer
Dr. Wulanmeiaya Wowor, M.M. is a Lecturer of Hospitality Management Study Program. She teaches Principles of Management, Housekeeping and Laundry Management, Housekeeping and Laundry Procedures, Hotel Front Office Procedures, Hotel Front Office Management, Human Resource Management, and Organizational Behaviour courses. Her areas of interest include human resource management, housekeeping, and front office. She earned her Bachelor of Economics and Master of Management from STIE Supra in Jakarta, and Doctor in Management from Universitas Negeri Jakarta. She is also an Assessor for BNSP in Housekeeping field and a member of Indonesian Housekeeper Association (IHKA).

Journal Publications:
  • Factors That Effect Turnover Intention in Hotel Industry: Employer Brand and Employee Engagement (ICELS 2020: The 2nd International Conference on Education, Language, and Society)
  • Employer Brand, Service Climate, Employee Engagement as Predictors of Turnover Intention in the Hospitality Industry
    Jurnal IJHCM, 2020
  • Pelatihan Penggunaan Fidelio Dalam Kantor Depan Hotel Bagi SMK Binusta Tangerang
    PKM-CSR, 2019

Yosep Dudedes Timba,
S.TR.PAR.

Lecturer
Yosep Dudedes Timba, S.TR.PAR. is a Lecturer of Hospitality Management Study Program. He teaches Basic Food Processing course. His areas of interest include F&B service, food production, and coffee art. He earned his Diploma IV (S.ST.Par) in Hospitality Management from Universitas Pelita Harapan.

Activity Gallery.

Related Events.

Related News.